You can avoid standing in line at the museum ticket office if you order tickets to the Hermitage over the Internet. The cost of tickets includes permission to take video or still photographs in the museum halls. In those halls where it is not permitted to take photographs or to use a flash, warning pictograms are posted. Along with an entrance ticket you can purchase guidebooks which may be useful for planning your trip to Petersburg and visit to the Hermitage.
In this section you can learn about the different types of entrance tickets and about conditions for ordering and receiving them.
The State Hermitage offers two types of tickets for reservations:
Simple Entrance Ticket to the State Hermitage - allows you to visit the main displays located in five interconnected buildings of the museum on Palace Embankment. This ticket is valid for one day. This type of ticket costs US $17.95 (including US $3.95 nonrefundable processing service fee applies per each Ticket sold).
Combined Entrance Ticket to the State Hermitage - allows you to visit all the museum facilities operated by the State Hermitage in St Petersburg. You will have access to:
The main displays of the Hermitage located in five interconnected buildings
of the museum on Palace Embankment, the displays in the General Staff
building, the Menshikov Palace, the Winter Palace of Peter the Great,
and the displays of the Porcelain Museum. The ticket is valid for two consecutive days.
Once you place your ticket order with our e-shop, you will receive a ticket Voucher via email in one to three business days. You must bring this voucher and personal ID to the museum to receive your tickets.
Valid form of ID (passport, Drivers License, student ID card etc) is a requirement to enter the State Hermitage Museum. Internet Ticket Voucher carries your name, which should correspond with the name of an actual Voucher bearer.
You won't be able to attend the Museum without proper valid form of ID corresponding with the same name on the Voucher.
If you wish to buy an Internet Ticket Voucher for somebody else or wish
to change the information that already is on the Voucher - you can do
it by contacting
Unused Vouchers are refundable upon cancellation (less Processing Service Fee). A nonrefundable Processing Service Fee $3.95 applies per each Ticket sold.