Visits are only possible as part of a guided tour group. Anyone wishing to arrange their own guided tour should contact the administrator by telephone +7 (812) 340-10-26, between 10.30 am and 6.00 pm Tuesdays-Sundays, or by e-mail 3401026@hermitage.ru.
Tickets can be bought online
How to get there
Address: Zausadebskaya ulitsa 37
Nearest Metro station: Staraya Derevnya (600 metres away)
Telephone: +7 (812) 340-10-26
Entry to the museum
The entrance to the Restoration and Storage Centre from Zausadebskaya ulitsa is fitted with a ramp. On entering, visitors need to go through a walk-through metal detector (if you have medical reasons for not doing so, please inform a member of staff).
Ticket office, cloakrooms, information desk
The ticket office, cloakroom and information desk (duty administrator) are located in the ground-floor vestibule, on the same level as the entry facilities.
Replacement wheelchair
If necessary, a replacement wheelchair is available from the cloakroom.
Toilets
Toilets for visitors are in the cloakroom area of the vestibule. A toilet with larger stalls is located on the ground floor beyond the entrance turnstiles. Please ask the administrator if you need access to it.
Entrance control
Visitors’ access to the open-storage tour route is through the entrance turnstiles. The administrator will allow wheelchair-users to bypass the turnstiles through a special gate.
Lifts and elevators
The Restoration and Storage Centre is equipped with large capacity lifts and other devices. Visitors requiring them go around with their tour group accompanied by a lift-operator.
We recommend contacting the administrator in advance before a visit by telephone: +7 (812) 340-10-26. You will be provided with assistance in arranging your visit, including getting out of and into a vehicle directly by the museum entrance.