Legal and Mail Address:
State Hermitage. Russia, 190000, St Petersburg, Dvortsovaya Naberezhnaya (Embankment), 34
General Information
Inquiries regarding museum work:
receptionist: +7 (812) 710-90-79
24-hour recorded information: +7 (812) 710-96-25
Inquiries regarding museum telephone numbers: +7 (812) 571-34-65
Documents submission for consideration
fax: 570-47-58
+7 (812) 710-96-11
Getting information on submitted documents
+7 (812) 710-98-45
General Department
Main Office
Fax: 570-47-58
chancery@hermitage.ru
Administration Staff
+7 (812) 710-98-45
directorate@hermitage.ru
For specialists and partners
Scientific Secretary: scientia@hermitage.ru
Research Library: +7 (812) 710-96-79, fax: 710-90-52
Department of Manuscripts and Documentation Fund (Archive): +7 (812) 710-96-46
New Acquisition Sector: +7 (812) 571-90-30, efzk@hermitage.ru
Rights and Reproductions Office: +7 (812) 710-95-12, mikliaeva@hermitage.ru
Sector of Tourism and Special Programs: +7 (812) 710-96-44, fax: 571-18-55, arkhi@hermitage.ru
Public relations
Department on Work with Mass Media and Public Relations (Press Office): +7 (812) 315-77-22, fax: +7 (812) 312-15-67, press@hermitage.ru
Hermitage Friends’ Office (Hermitage Friends’ Club): +7 (812) 710-90-05, friendsclub@hermitage.ru
International Department: fax: 571-90-09
Exhibition complexes
The Main Museum Complex: +7 (812) 710-90-79
Menshikov Palace: +7 (812) 323-11-12
The General Staff Building: +7 (812) 495-71-20
The Museum of the Imperial Porcelain Factory: +7 (812) 326-26-72, porcelainmuseum@hermitage.ru
The Staraya Derevnya Restoration and Storage Centre: +7 (812) 340-10-26, fax 430-52-85
For visitors
Hermitage Excursion Bureau: +7 (812) 571-84-46
Menshikov Palace Excursion Bureau: +7 (812) 323-11-12
Hermitage Lecture Centre: +7 (812) 495-70-70, +7 (812) 495-70-71, +7 (812) 495-71-31, lectorium@hermitage.ru
Scientific and Educational Department: +7 (812) 710-97-87, fax: 312-23-66
Youth Educational Centre: +7 (812) 495-71-00, +7 (812) 495-71-91, edcentre@hermitage.ru
Scientific and Methodological Department School Centre: +7 (812) 710-96-73, fax: 571-87-56, school_c@hermitage.ru
Theater and Educational Department (Hermitage Theater): +7 (812) 710-90-30
Enquiries about online tickets – service@hermitageshop.org